Frequently Asked Questions

About the Device

What does Lift Glow do?
Lift Glow is a wearable, hands-free beauty device that combines four technologies — EMS microcurrent, red light, blue light, and a warming 42°C compress — into one foldable design. It cradles under your chin with an adjustable strap, and you control everything with the included wireless remote. Designed for 15-minute sessions as part of a spa-inspired sculpting ritual.

Is it really hands-free?
Yes. Once the adjustable strap is fastened, your hands are completely free. Read, scroll, drink your coffee, or close your eyes. The wireless remote lets you adjust modes and intensity without reaching up.

How often should I use it?
For best results, enjoy your 15-minute session 4–5 times a week. Consistency is the secret to a routine you'll actually keep.

When will I notice a difference?
Many notice a refreshed, more lifted-looking finish soon after each session. Like any beauty routine, the appearance benefits build with consistent use over a few weeks.

Does it hurt?
Not at all. You'll feel a gentle warmth and a light tingling pulse from the microcurrent. With 9 adjustable levels, you're always in control.

Do I need to buy a special gel?
No subscriptions required. Use it with any water-based serum or facial gel you already love.

Is it safe?
Lift Glow is designed for healthy adults as part of a regular beauty routine. If you are pregnant, have a pacemaker or any implanted medical device, have epilepsy, or have any condition affecting your skin or facial nerves, please consult your doctor before use.

Shipping & Returns

Where do you ship?
We currently ship throughout the United States. Free standard shipping on every order.

How long does shipping take?
Orders ship within 24 hours. Standard U.S. delivery typically takes around 8 business days.

What if I want to return it?
You're covered by our 30-day money-back guarantee. Full refund, no questions asked. Just follow the refund policy. Email pureessenceco.help@gmail.com.